Bits & Bobs
Here you’ll find some answers to your frequently asked questions, and other little titbits about Tiny!
Shipping and processing times:
All items will be sent by the most economical method available, this generally means USPS first class or Priority mail. Shipping is automatically calculated based on what you’ve ordered, how much it weighs and where you live.
– Items will be ready to ship in 3-5 business days. Orders generally take 2-12 days to arrive (if you are in the US). International orders take between 1 and 4 weeks.
– Shipping internationally can be expensive, we’ve done our best to find the lowest possible rates.
– If you wish your order to be expedited, please do let us know!
Please do let us know if you have special shipping instructions, and we’re happy to include gift messages with your order.
Please get in touch to discuss wholesale options.
Local taxes will be applied at the checkout. Buyers are responsible for any customs and import taxes that may apply to international shipments. Please do not hold us responsible for delays due to customs as they are beyond our control!
Due to slight color variations on computer, tablet and phone screens, colors may vary and look slightly different in person.
Return/ cancellation policy:
We’re happy to accept returns. Please contact us within 14 days of delivery, and ship the item back within 30 days of delivery.
– Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
– Sadly we do not accept cancellations at this time.
Thanks for your understanding, and supporting a tiny, independent business.
But please do contact us ASAP if you have any problems with your order!
They are delicious, it’s true! And having them on your computer will improve your shopping experience next time you visit us. Nothing sinister here, we promise.
Please join our mailing list for occasional news about Tiny’s adventures, new products and exclusive offers. There might be some tiny treats in store too. Come join the party!
Titbits about Tiny:
Does Tiny listen to music and what is her favorite song?
Yes! Tiny loves listening to all types of music, but her favorite song is ‘Tiny Dancer’ by Elton John. She heard it on the radio once, and now she sings it at the top of her little lungs as she twirls around the living room.
When is Tiny’s birthday?
Tiny came to life on February 29th, in the leap year! But she mostly celebrates in the last week of February. We’re really not quite sure of the year, as there is no written record of her birth.
What does Tiny like to eat?
Would you like to meet Tiny in the Clementine Cafe for a glass of peppermint tea and a slice of raspberry pie? She’ll be delighted to tell you all about it.
If you have any questions that you can’t see an answer to, give us a shout!